Once I place my order, how long until it is shipped?

All unframed prints will be despatched within 1-2 weeks.
All framed artworks will be despatched within 3-4 weeks.
Please contact info@jessiebreakwell.com.au if you are waiting on an order.

If my item is damaged upon arrival what do you offer?

We can insure all shipments before they are sent.
The outcome of this will be a case by case situation, however you won’t be left without anything to hang on your wall. 
It is your responsibility to ensure timely collection from a depot to avoid unnecessary damage in freight holding docks.

What happens if my item is lost in transit?

This will be a case by case situation, again we won’t be leaving you without your purchase we just might take a bit of time to work out where your shipment has gone.

What sort of paper do you print on? 

We use 100% cotton, 290 gsm smooth paper in bright white

What sort of canvas do you print on? 

We use 100% cotton rag canvas in bright white

On your website it says timber framing what sort of timber do you use? 

We use oak whenever possible. If oak is not available, our framer will use an equivalent alternative of the same quality, finish and look.

What happens if i change my mind?

Jessie is usually very generous in this regard, but this will need to be reviewed case by case and the customer will have to pay any associated costs with re framing and shipping.

Can I see any of Jessie’s work anywhere except online?

Jessie showcases her work on an annual basis, keep your eye out for upcoming exhibitions on her instagram page
Jessie has her works in HUSK stores around Australia.
Jessie’s studio can be visited by appointment. Please contact Hanna on 0407 886 181 or Katie 0413 486 745.